Billing Terms and Conditions

By purchasing from Softcrash (softcrash.shop), you agree to the following billing terms and conditions:

1. Payment Methods

We accept secure payments through the following methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Other payment options as available during checkout

All transactions are processed in Australian Dollars (AUD), unless stated otherwise at checkout.

2. Order Confirmation

Once your payment is successfully processed, you will receive an email confirmation with your order details. Please ensure your email address is entered correctly at checkout to receive updates.

3. Billing Information Accuracy

You agree to provide current, complete, and accurate billing and account information for all purchases made at our store. Failure to do so may result in delays or cancellation of your order.

4. Payment Authorization

By submitting a payment, you authorize Softcrash and its payment processors to charge the full amount to your selected payment method. We reserve the right to cancel any order if fraud or unauthorized activity is suspected.

5. Taxes

All prices listed on our website include applicable taxes for orders shipped within Australia. For international orders, additional customs duties or taxes may apply depending on the destination country. These charges are the responsibility of the customer.

6. Failed or Declined Transactions

If your transaction is declined or fails for any reason, your order will not be processed. Please check with your payment provider for more details or try an alternative payment method.

7. Refunds

Approved refunds will be issued to the original payment method used during checkout. Please allow 5–7 business days for the refund to appear in your account after processing.

For more information, please refer to our [Return & Refund Policy].

8. Contact Information

For billing-related inquiries, please contact us:

Softcrash
7 Wellington St, Woollahra, New South Wales 2025, Australia
📧 Email: softcrashs@gmail.com
📞 Phone: +1 360 029 9987